Membership FAQ

You can purchase a Membership online, on-site at any ticket window, or by calling the Membership Office. To purchase online you’ll have to create a new Member account. Renewing Members have an existing account. Learn how to access your account.

If you have purchased regular-priced admission to the Garden, during your visit the ticket price can be applied to the cost of a Membership. For Individual and Teacher level, the cost of one regular-priced ticket is applied. The cost of two regular-priced tickets can be applied towards the purchase of a Dual Membership. The cost of two adult and two children’s tickets can be applied towards the purchase of Family–Sustaining Memberships. Please see a Visitor Services Representative on the day of your visit for additional details.

Please allow 2–3 weeks from the date of purchase to receive your Membership materials. We will assume all proper Membership materials have been received unless notified. Please notify the Membership Office if you have not received your Membership materials 3 weeks after purchase.

Renewals may be processed at any point once your Membership term has commenced. When you renew an active Membership, it will be extended for one year from the current expiration date. The Membership Office does not retain the credit card information. This information must be re-submitted with each renewal.

Member admission and discounts can be used immediately upon purchase of Membership. Member Passes for guest admission or parking will be sent with your Membership materials within 2-3 weeks of purchase. Member passes can only be redeemed by presenting the physical pass at the Garden.

Membership entitles you to year-round admission. Each Membership is allotted a fixed number of complimentary Member tickets per day determined by Membership level.

Members receive a 10% discount off purchases at NYBG Shop. Members also receive discounts on education course fees and on select premium events.

Timed tickets may be required for admission to the Garden. This is necessary to alleviate overcrowding, ensure a more pleasant experience, and protect the Conservatory, collections, and delicate exhibitions.

To receive complimentary parking, redeem pass to the parking attendant upon arrival on Garden premise. When parking at our secure parking facility at 401 Bedford Park Blvd, Members must validate parking ticket and redeem pass at a Garden ticket window to avoid Event and Standard Weekday non-visitor rates. For guest admissions, passes can only be redeemed at Garden ticket windows; they cannot be reserved in advance. Each pass can be used once. If you do not have your passes when you visit, you will be required to pay regular price (no refunds).

If a Member with a timed ticket brings a friend using a guest pass, Garden Representatives will do their best to accommodate the guest(s) at the same time. Additional timed tickets are available for purchase at regular price if you have exceeded the number of complimentary admissions allowed by your Membership level.

No. Members are required to accompany their guest(s) when using a guest pass.

Member Passes are not valid for guest admission during the Holiday Train Show^® or select premium events.

Garden Members receive reciprocal benefits at gardens and arboreta throughout the United States through our association with the American Horticultural Society Reciprocal Admissions Program. Benefits vary by organization. Members must contact the Garden they wish to visit confirm what benefits are available. A complete listing can be found here.

Early Morning Access is a great way to enjoy the beauty and solace of the New York Botanical Garden’s grounds before the Garden is open to the general public. Supporting, Contributing, Sustaining, and Patron level Members can utilize their complimentary Early Morning Access from Tuesday–Sunday, 6–10 a.m. Please have your Membership ID card or proof of Membership purchase (receipt) available when entering the Garden.

Please note that no building entry is allowed with the exception of the Visitor Center and East Gate restrooms and parking is only available at the Mosholu Entrance (2950 Southern Blvd.).

Membership cards and passes will be mailed within 2-3 weeks of Membership purchase. Membership is active upon purchase and is not contingent upon the receipt of Membership materials.

Individual level will receive one Membership card. Memberships that include two or more individuals will receive at most two Membership Cards, one for each adult named on the Membership. If a Member wishes to add a new second individual to the Membership during cycle, there is a $10 replacement card fee.

No. If you do not have your Membership card, a photo ID will be requested by Garden Representatives to receive your Member benefits. Member benefits are for the Member(s) listed on the Membership.

There is a $10 replacement fee for lost, damaged, or stolen Membership Cards You can purchase a replacement card at any ticket window when visiting the Garden or by calling the Membership Office. Please allow 2-3 weeks for the mailing of replacement card(s).

Membership is valid for one year from the date your application is processed. No refunds, extensions, or exchanges will be granted if you are for any reason unable to utilize your Membership Benefits.

Memberships, Membership Benefits, passes, and Membership Cards are nontransferable.

The Garden does not permit a Member to downgrade to a lower Category once the Membership materials have been received and/or benefits have been used.

These terms and conditions apply to all Members of the Botanical Garden. In these terms “you/r” or “Member/s” refer to all people who have purchased or applied for a Membership at the Individual, Individual Senior, Dual, Dual Senior, Family, Family Senior, Friends & Family, Supporting, Contributing, Sustaining, and Teacher categories. The terms “we”, “NYBG”, “the Botanical Garden”, or “the Garden” refer to The New York Botanical Garden.

With the exception of the benefit of admission to the Garden, we reserve the right to alter the Membership Categories and Benefits without prior notice. Members and guests are subject to conditions and policies of the Garden.

We reserve the right, in our sole discretion, to refuse entry and/or Membership to a Member and to revoke a Membership without refund if a Member behaves in a threatening or abusive manner toward any person, or damages or threatens to damage any of the collections at The New York Botanical Garden.

We reserve the right to amend the terms of these policies at any time. At the time of an amendment, Members will be notified.